| Privacy
Statement
Protecting
the privacy and safeguarding the personal and financial
information of our clients and website visitors is one
of our highest priorities. The following Privacy Statement
explains how GAIN Capital Group and ManagedForexReturns.com
collect and protect your personal information. References
to "GAIN Capital Group" in this Privacy Statement
include all GAIN Capital Group companies and divisions,
including FOREX.com and the referring broker website ManagedForexReturns.com
By opening
a GAIN Capital Group account or by using GAIN Capital
Group Web sites, you give your consent to the collection
and use of personal information by GAIN Capital Group
as explained in this privacy statement.
Collection
of personal information
We collect information required to open an account, to
transact business effectively and to safeguard your privacy.
To do this, we gather information to help us assess your
needs and preferences.
The information
we collect directly from you includes information required
to communicate with you, including your name, mailing
address, telephone number, e-mail address. In addition,
we collect information required by law to identify who
you are, including your Social Security number, Passport
number or Tax Identification number. We also collect demographic
information when you open an account, including gender,
birth date, occupation and employment status. Our regulatory
bodies also require us to assess your trading experience,
your approximate annual income, approximate net worth,
and available risk capital, all to assess your financial
position.
You directly
provide to us the majority of information we collect.
You do this by completing the account application and
related documentation, by placing a trade, by sending
us an e-mail, or by submitting information in response
to a promotion or special offer. Other ways we obtain
information are by (1) observing your usage of the Web
site, and (2) providing products and services to you.
This information enables us to offer you products and
services that should be of interest to you.
The information
we collect indirectly from you includes your Internet
protocol ("IP") address, browser type, operating
system, Internet service provider (ISP), time stamps,
transactions placed, and banner ads you click. We do this
through the use of cookies, which are small text files
sent from the Web server and may be stored on your computer.
Cookies help us to know you better by providing operational
data we can use to aid your interaction with our Web site
and improve its navigation and usability.
Usage of
personal information
GAIN Capital Group may use the information collected from
you to verify your identity and contact information. We
may also use this information to establish and set up
your trading account, issue an account number and a secure
password, maintain your account activity, and contact
you with account information. This information helps us
improve our services to you, customize your browsing experience
and inform you about additional products, services or
promotions that may be of interest to you.
Should you
close your account with us, GAIN Capital Group will retain
your information, but only use it to comply with regulatory
requirements and to periodically contact you to offer
you the opportunity to reactivate your account or participate
in other valuable offers.
GAIN Capital
Group affiliates and partners
GAIN Capital Group may share information with affiliates
if the information is required to provide the product
or service you have requested or to provide you the opportunity
to participate in the products or services our affiliates
offer. GAIN Capital Group also forges partnerships and
alliances, which may include joint marketing agreements,
with other companies who offer high-quality products and
services that might be of value to our clients. In order
to ensure that these products and services meet your needs
and are delivered in a manner that is useful and relevant,
GAIN Capital Group may share some personal information
with partners, affiliates and alliances. This allows them
to better understand the offers that are most relevant
and useful. In our strategic relationships, we will require
that it be identified that an offer is being extended
because of the relationship with us. The use of your personal
information is limited to the purposes identified in our
relationship with the partner or affiliate.
Non-affiliated
third parties
GAIN Capital Group does not sell, license, lease or otherwise
disclose your personal information to any third party
for any reason, except as described below.
GAIN Capital
Group reserves the right to disclose your personal information
to third parties where required by law to regulatory,
law enforcement or other government authorities. We may
also disclose your information as necessary to credit
reporting or collection agencies, or when necessary to
protect our rights or property.
To help us
improve our services to you, we may engage another business
to help us to carry out certain internal functions such
as account processing, fulfillment, client service, client
satisfaction surveys or other data collection activities
relevant to our business. We may also provide a party
with client information from our database to help us to
analyze and identify client needs and notify clients of
product and service offerings. Use of the information
shared is strictly limited to the performance of the task
we request and for no other purpose. All third parties
with which we share personal information are required
to protect personal information in a manner similar to
the way we protect personal information. Examples of information
shared are identifying information such as name, mailing
address, e-mail address and, telephone number, and information
on account activity.
If at any
time you choose to purchase a product or service offered
by another company, for example by clicking on an advertisement
on a Web site owned or controlled by GAIN Capital Group,
any personal information you share with that company will
no longer be controlled under our Privacy Statement. We
are not responsible for the privacy policies or the content
of sites we link to and we have no control of the use
or protection of information provided by you or collected
by those sites. Whenever you elect to link to a co-branded
Web site or to a linked Web site, you may be asked to
provide registration or other information. Please note
that the information you are providing is going to a third
party, and you should familiarize yourself with the privacy
policy published by that third party.
Opting out
of disclosures of non-public personal information
You may direct us not to disclose non-public personal
information to certain third parties. To opt out of sharing
non-public personal information with third parties, please
contact GAIN Capital Group as stated in the contact information
listed below. Note that for joint accounts, an opt out
election made by one account owner of a Joint account
is applicable to all account owners of the Joint account.
An opt-out election must be made for each separate account
you hold at GAIN Capital Group.
If we propose
to share information in a manner not covered in this Privacy
Statement, we will notify you of this change by posting
an addendum on the GAIN Capital Group Web site, a notice
in the "What's New" section of the Web site,
and if appropriate, provide you an opportunity to opt
out of such use.
The security
of your personal information
We employ security software, systems, and procedures to
offer you a safe and secure trading environment and protect
your personal, financial and trading information.
When you
open an account with us, you are issued a unique account
number, User ID and a password. Only a limited number
of GAIN Capital Group employees who have a need to know
this information will have access to your account number,
UserID, and password. Remember: you are ultimately responsible
for maintaining the secrecy of your account number, UserID,
and password. We strongly recommend that you do not disclose
this information to any one else.
On our Web
site and on our online account application, we use technology
to encrypt information transmitted by or to you through
our Web site. We use VeriSign™ certificates to authenticate
our Web site and secure trading and customer-facing applications,
allowing you to verify that you are connected to our Web
site.
Use of "cookies"
We use cookies to assist us in securing your trading activities
and to enhance the performance of our Web site. (Cookies
are small text files sent from the Web server to your
computer.) Cookies used by GAIN Capital Group do not contain
any personal information nor do they contain account or
password information. They are used by GAIN Capital Group
to allow the site to recognize that a page request comes
from a person who has already logged on.
GAIN Capital
Group may share Web site usage information about visitors
to the Web site with reputable advertising companies for
targeting our Internet banner advertisements on this site
and other sites. For this purpose, pixel tags (also called
clear gifs or web beacons) may be used to note the pages
you've visited. The information collected by the advertising
company through the use of these pixel tags is not personally
identifiable.
To administer
and improve the GAIN Capital Group Web site, we may use
a third party to track and analyze usage and volume statistical
information, including page requests, form requests, and
click paths. The third party may use cookies to track
behavior and may set cookies on behalf of GAIN Capital
Group. These cookies do not contain any personally identifiable
information.
Changes to
this Privacy Statement
In the event GAIN Capital Group materially changes this
Privacy Statement, the revised Privacy Statement will
promptly be posted to the Web sites and we will post a
notice on our Web sites informing you of such changes.
You agree to accept posting of a revised Privacy Statement
electronically on the Web site as actual notice to you.
Any dispute over our Privacy Statement is subject to this
notice and the GAIN Capital Group Customer Agreement.
If you have any questions that this statement does not
address, please contact a Client Services representative.
You may contact
GAIN Capital Group for any reason under this Privacy Policy,
or otherwise, as follows:
Toll Free
(US) Call: 1.877.GAINCAP (1.877.424.6227)
International Call: +1.908.731.0700
Email: clientservices@gaincapital.com
Postal: GAIN Capital Group
Attention: Privacy Issues
550 Hills Drive
Bedminster, NJ 07921
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